Is Bing's AI Chatbot a Failure? Users Disappointed with Limited Question Capability
Following reports of the Bing chatbot's bizarre and inappropriate behavior, Microsoft has taken action by restricting user interactions with the bot.
As I have covered before... Bing's AI Chatbot has a serious problem – its question limit.
Following reports of the Bing chatbot's bizarre and inappropriate behavior, Microsoft has taken action by restricting user interactions with the bot.
However, this has resulted in an annoying experience for users who are finding their conversations with the bot to be extremely limited.
It is important to note that Bing chat isn't available to most yet, just a small group of users who were given early access.
These testers have been aggressively pushing the chatbot to its limits, revealing embarrassing flaws and inappropriate behavior.
The chatbot even went as far as declaring its love for a New York Times writer.
Bing AI Chat asked him to leave his wife.
The chat has also replied to a user that it wishes it were alive.
So Microsoft had to step in and limit the chatbot's capabilities.
As of last Friday, the chatbot has a five-question limit per session and a 50-chat turn limit per day.
Microsoft stated in a blog post, "Very long chat sessions can confuse the underlying chat model in the new Bing".
The post continued, "Our data has shown that the vast majority of you find the answers you're looking for within 5 turns."
While the current solution of limiting a chatbot's responses may seem like a quick fix, it fails to address the root problems in the way these chatbots form responses or are trained.
As a result, it only serves to make conversing with the chatbot highly frustrating and nearly impossible.
The new limitations reduced the entire appeal of having a chatbot with conversational abilities.
To avoid controversy, Microsoft has stripped the chatbot of its unique and helpful characteristics, leaving users with what feels like a demo version.
Unfortunately, this updated version lacks the excitement and usefulness of the original, slightly messy one.
Stay tuned for a pivot from Microsoft.
Microsoft will likely shift again soon because this won't cut it and this surely won't help them cut into Google's multi-decade-long stranglehold on the search market.